Customer Service
In an age where every walk of business and industry is seeking an all-important advantage, that ‘certain something’ that allows them to differentiate themselves from the competition, there is one element that can always be relied upon – great customer service.
Treat ‘em right and treat ‘em good and customers remember an enterprise for all the best possible reasons.
Customer service gurus can put many an organisation on the road to not only meeting, but often exceeding, their customer’s expectations. They have the requisite knowledge and insight to help you deliver a great ‘customer experience’ - one that is instrumental in nurturing brand loyalty, generating repeat business and creating new opportunities.
Customer Service Overview
Allan Pease 
Body Language Expert. Keynote Speeches: 'Communicating of Results' Customer Services - 'The Leading Edge' 'How to Handle the Differences in Others'
Chris Daffy 
Customer Expansion, Marketing Strategy and Service Implementation Techniques
Derek Williams 
Creator of the 'Wow Awards' for customer service, based on customer nominations.
Karen Moloney 
Topics: 'Work in 2020.' 'HR-The Future' and 'Body Language'
Lynda King Taylor 
'Customer service culture change' and 'Brand Reputation'
Professor Merlin Stone 
One of the most experienced consultants, lecturers and trainers in CRM, Marketing and customer service
Ros Gardner 
Customer Service Expert. 'Welcome to the Future-Sex', 'Chocolate and Shopping' '12 Steps to Customer Loyalty' '12 Steps to Complaint Handling' and 'Customer Service Handling' 'The Venus Effect-Customer service with a female focus' 'Complaints- The Ultimate Business Opportunity' 'If It Could Happen to M and S!!'
Shaun Smith 
Leading customer service expert
Stuart Turner 
Formerly Ford of Europe's Director of Motor Sport.
